SHIPPING POLICY
SHIPPING POLICY
We normally ships via USPS within 24 hours of your order being placed. We do not ship on weekends and holidays and orders place on those days will depart on the next business day.
FAILED DELIVERIES
Easy Day Hemp will attempt delivery once if a product is returned to Easy Day Returns due to the customer providing a wrong address or missing delivery Easy Day Hemp withholds the right to charge additional shipping costs to fulfill item. For the second shipping attempt, the customer must provide a valid address. If shipping fails twice, Easy Day will not ship package, and the customer will be refunded full amount minus any applicable processing & shipping costs to Easy Day Hemp.
DAMAGE FROM SHIPPING
All of our products are tested for quality to align with our highest quality product standards, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check the product carefully to ensure it has not been damaged during shipping. All claims for damaged merchandise must be made with 48 hours.
Please contact us and provide detailed information for any product damaged during shipping within that time. Please include a full description of the damages to the product along with pictures to support@easydayhemp.com.
INTERNATIONAL AND FPO/APO SHIPPING
Easy Day Hemp currently ships internationally to all countries with favorable hemp Laws in place.
Currently, all of our international orders are shipped via UPS and take 7-10 days for delivery (unless your address qualifies for other UPS shipping options.) FPO/APO addresses may go via USPS.
Rates vary based on total weight and final destination. Pricing does not include duties, insurance costs, or value-added taxes. If assessed, these charges are the responsibility of the package recipient, who will be billed by their local Customs office
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Easy Day Hemp strictly follows all national and international regulations regarding the sale, purchase, and shipment of any product or product ingredients that are considered restricted or prohibited by any law within the United States or abroad. Our Kava containing supplements are not currently available to some parts of Europe due to regulations within those countries regarding the sale or import of Kava.
FREE SHIPPING
This Service is provided free of charge for customers that place an order over $50. No tracking is given on free shipping orders in the customer must select standard shipping with tracking If they require it.
REFUNDS
Easy Day Hemp does not issue refunds for any order that is refused or abandoned by the intended recipient/s, orders that can’t be delivered due to an address error, or orders seized by Customs. Easy Day will not refund any shipping costs for a returned order. Gear items are non-refundable, all CBD Products are subject to a $10 Re-stocking fee. The customer agrees to these shipping policies upon purchase of individual products.